fbpx
My Interview on the Laura Sprinkle Show

My Interview on the Laura Sprinkle Show

Laura Sprinkle and I have some history. We’ve worked together, ALMOST worked together again, ALMOST worked together a SECOND TIME…then worked together briefly……and perpetually WANT to work together.  But recently we caught up and recorded our...
We Need to Talk About Your Delegation

We Need to Talk About Your Delegation

We need to talk about your delegation. I know, I know. The very mention makes that vein in your temple throb again. (Sorry.) Because — you’re not an idiot. And they’re not idiots either (tho some days, you would admit to doubting this). So why. is. it. that you guys...
Read My Mind

Read My Mind

Unless you hired for clairvoyance🔮 – your team is waiting for you to paint a picture of what to build. What does “Done” look like for the project you assigned? What MUST it have (or do)? What must it NOT have? So often I hear frustration from CEOs that they have to...
The Devil You Know

The Devil You Know

Change means friction.⁠ Effort. Investment.⁠ Faith.⁠ ⁠ There’s a high cost to change.  ⁠ That’s why so many of us default back to “muddling through” ⁠ ⁠ So basically we’re saying: ⁠ ⁠ “It’s a little too tough for me to think about how I might do things...
Are you placing enough bets?

Are you placing enough bets?

How do you know that what you’re doing in your business will work? You don’t. We don’t. We lay some bets and see what pans out. (With a whole lot of elbow-grease in the meantime.) It’s one thing to acknowledge that “failure” is part of how our businesses grow, but...
Bottleneck #4: The CEO Bottleneck

Bottleneck #4: The CEO Bottleneck

  This last bottleneck was the most popular of the talk.  Literally every business owner in the room had their hands up, as a confession that they themselves were a bottleneck (even the main bottleneck) in their business.   Here’s how CEO bottlenecks tend to...
Bottleneck #2: The Team Member Bottleneck

Bottleneck #2: The Team Member Bottleneck

The 2nd bottleneck I want to talk about is a team member bottleneck. Many of us are all too familiar with this one. What does a team-member bottleneck look like in your business? Here’s 3 common ways that it appears: 1. You have a team member who is just not reliable....
Bottleneck #1: The Tech Bottleneck

Bottleneck #1: The Tech Bottleneck

Back in March I spoke at Todd Herman’s 90 Day Year Live event in La Jolla, CA on Breaking the 4 Bottlenecks That’ll Keep You From Scaling Your Business. This blog series is drawn from that talk. Business owners usually call me pretty much when they reach a crunch...
Hacking Happiness at Work

Hacking Happiness at Work

If you’re happy and you know it: high-5 your boss! Over on the Redbooth blog, I tackle the issue of happiness at work. Workplace happiness is becoming big business, and even Chief Happiness Officers are popping up everywhere. This round-up features: What science...
Managing Freelancers

Managing Freelancers

Work with a freelancer? Chances are that’s a Yes (or the freelancer might even be you). As the gig economy attracts more and more workers, there’s growing demand on businesses to get it right when it comes using freelancers. Over on the Redbooth blog, I’ve...
Get Organized with a Spring Cleaning at Work

Get Organized with a Spring Cleaning at Work

Ready for some spring-inspired tips for getting organized? Over on the Redbooth blog, I have strategies and inspiration galore.  Check out How To: take stock of your progress on your business goals get organized for tax season add color and pizzaz to your desk area...
How to Scale Your Business

How to Scale Your Business

You know you’ve arrived when… your business is facing growing pains. But as problems go, these are good problems to have! If you’re looking to scale — and craving expert advice — I have a round-up for that, over on the Redbooth blog....

How to Stop Procrastinating

Over on the Redbooth blog, I outline 5 strategies for how to stop procrastinating. Including a neat self-assessment infographic (taking it it doesn’t count as procrastination, I promise). Read the article here.
How to Create a Smart Client Intake Process

How to Create a Smart Client Intake Process

It’s here! My first infographic debuted over on the Redbooth blog. Does your business work directly with clients? Then you’ll want to have a look at this. It’s 4 steps to delighting your brand-new clients (and saving your sanity).   Brought to...
How (and Why) to Say “Thank You for Your Business”

How (and Why) to Say “Thank You for Your Business”

“Thank you, Come Again!”  Does your business say Thank You in a special way?  You really should be! If you think that improving your thank you game is really just code for expensive gift items that are out of your budget — or for high touch gestures that...
How to Delight Your Customers

How to Delight Your Customers

If improving customer service is on your 2016 priority list, take heart — I’ve rounded up some great resources to help. I’ve assembled articles about the wisdom of investing in customer delight, as well as  how to measure it, how to design it, and how to...
Switch Up Your Morning Ritual

Switch Up Your Morning Ritual

What do your mornings look like? Mornings — especially the early hours between waking and work — can set the tune for your whole day. Want to up your game? Over on the Redbooth blog, I round up the best articles on morning routines. These articles explore how the rich...
New Thinking on Productivity

New Thinking on Productivity

Over on the Redbooth blog — a roundup of the latest thinking on employee productivity — including getting a grip on distractions and interruptions. You know, the things that happen approximately every 30 seconds during your work day! Read the article...
Favorite Links Roundup

Favorite Links Roundup

Over on the Redbooth blog – my very own Best Of roundup — and yep, I pretty muched saved the best for last. Longer-form, extra thought-provoking…articles I couldn’t pass up. Read the article here.
Handling Negotiations

Handling Negotiations

Over on the Redbooth blog, I tackle what you need to know about negotiating. Learn the negotiating tactic that secured the UN climate deal in Paris, plus a monster article on how to use emotions during negotiations — no matter which side of the deal you’re on....
Goal Setting for Next Year? Read this!

Goal Setting for Next Year? Read this!

Setting goals for next year? They’re the business equivalents of New Year’s resolutions, and most people have a love/hate relationship with the whole process. Over on the Redbooth blog, I offer some new perspectives on the practice of goal setting....
Gratitude and Appreciation in the Workplace

Gratitude and Appreciation in the Workplace

Over on the Redbooth blog, I take inspiration from the Thanksgiving holiday and highlight articles that offer practical advice on expressing appreciation — and giving gifts — at work. There are also some gems that explore the fascinating relationships between...
High-Speed Leadership

High-Speed Leadership

Over on the Redbooth blog, I tackle the high-performance side of leadership: speed, secret weapons, succeeding against odds, and commanding armies. Make no mistake: this is authoritative advice sourced to experts. Just with a dash of Bond-worthy panache. Read the...
How I Used Evernote to Plan My 1000 Mile Move [Case Study]

How I Used Evernote to Plan My 1000 Mile Move [Case Study]

Last September, I moved a thousand miles up the west coast, from San Diego to Portland (downsizing an entire room and a garage – which is as much a logistical feat as the 1000 mile move). It took over my life for a couple of months. While I was a big fan of...

5 Worries You Might Have About Using Evernote for Your Business

The decision to move your business to Evernote is exciting to contemplate: it’s so easy to see the benefits and imagine the productivity gains. But I also think that it — as with any major business decision — doesn’t come without concerns as well. It’s my job to field...
Making Table of Contents notes in Evernote

Making Table of Contents notes in Evernote

Dear Evernote users: As the notes for your project start to add up – sometimes you’d like to see an inventory list of all the notes in a notebook. Easy to do, it takes two clicks! Here are some tips for how to create — and pin — table of contents notes in...
How to Search in Evernote

How to Search in Evernote

Searching in Evernote is a dream. The AI that undergirds Evernote search was the original patent & idea for creating the Evernote program. And they keep making improvements to it. I believe that it’s realistic to say that you can put your hands on what you’re...
5 Ways to Use Evernote to Build Your Info-Product

5 Ways to Use Evernote to Build Your Info-Product

So you’re beginning to think about your next info-product. Is this you? You have a Pinterest board to capture infographics & images that are firing your creativity. You have a couple gDocs with your brainstorming notes & maybe an outline You stashed some...
Interview with Carrie Green

Interview with Carrie Green

A few weeks back, I connected with the lovely Carrie Green of the Female Entrepreneur Association. I love the format:  3 of my best tips jam-packed into an 8 minute package. My topic? Getting that course idea that’s stuck in your head out into the world. Please...