Bottleneck #4: The CEO Bottleneck

Leadership, Operations

This last bottleneck was the most popular of the talk. Literally every business owner in the room had their hands up, as a confession that they themselves were a bottleneck (even the main bottleneck) in their business. Here’s how CEO bottlenecks tend to form:...

Bottleneck #3: You’re Missing a Kitchen Manager

Leadership, Operations

Tell me if this sounds familiar: You, as a CEO have a great idea — a new project, something you want to do — and you bring it up to the team, you have some discussion…and it fizzles out and somehow you end up doing things the same old way you’ve always done. Or,...

Managing Freelancers

Career, Guest Post, Leadership, Operations

Work with a freelancer? Chances are that’s a Yes (or the freelancer might even be you). As the gig economy attracts more and more workers, there’s growing demand on businesses to get it right when it comes using freelancers. Over on the Redbooth blog, I’ve...

How to Scale Your Business

Guest Post, Leadership, Operations

You know you’ve arrived when… your business is facing growing pains. But as problems go, these are good problems to have! If you’re looking to scale — and craving expert advice — I have a round-up for that, over on the Redbooth blog....

The Best Business Lessons in the Galaxy

Customers and Clients, Guest Post, Leadership

Star Wars: The Force Awakens just enjoyed one of the best opening weekends of all time. Movie magic aside, that’s a product launch we all can admire. To celebrate opening week of the long awaited Episode VII, over on the Redbooth blog I curated some of the best...

Handling Negotiations

Career, Guest Post, Leadership

Over on the Redbooth blog, I tackle what you need to know about negotiating. Learn the negotiating tactic that secured the UN climate deal in Paris, plus a monster article on how to use emotions during negotiations — no matter which side of the deal you’re on....