Deep Thoughts, Operations, Project Management
“Do I need a PM, or an Integrator?” “Our ops need to be streamlined, so I think I need to hire a project manager…” “Wait…can you tell me what the difference is between COO, Integrator and Project Manager? — When do I need which?” Yes I can! And I get asked...
Deep Thoughts, Operations
The 2nd bottleneck I want to talk about is a team member bottleneck. Many of us are all too familiar with this one. What does a team-member bottleneck look like in your business? Here’s 3 common ways that it appears: 1. You have a team member who is just not reliable....
Deep Thoughts, Operations
Back in March I spoke at Todd Herman’s 90 Day Year Live event in La Jolla, CA on Breaking the 4 Bottlenecks That’ll Keep You From Scaling Your Business. This blog series is drawn from that talk. Business owners usually call me pretty much when they reach a crunch...
Deep Thoughts, Operations
Remember how it used to feel to land customers? (A little like this?) Those were heady days. But these days…it’s a little different: “This sounds crazy to say, but if we take in even more more premium client, I think my team will implode.” “From the client side, it...