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Hi, I'm Karen.
I help business owners survive their growth spurts, grow their teams — and build a strong culture based on consent & accountability.
For 25+ years I’ve guided teams through high-stakes/ high-uncertainty situations, from counterterrorism operations in Afghanistan to software product management at the dawn of the internet boom.
And here in the online space, as a COO, I've helped clients achieve 7-figure launches, build new product lines, and architect full-team reorgs — and build strong, equity-centered business practices and teams.
Partnering with business owners to move their teams — and their operations — to the next level is my sweet spot and my passion.
"Karen was a trusted advisor and A-level executor in my business. She created the operational infrastructure that allowed our company to scale to 7-figures — reducing team burnout and overwhelm in the process."
Selena Soo CEO of SelenaSoo.com
"I am in the process of growing my business and was in desperate need of some COO guidance. The weight was lifted off my shoulders knowing you would be handling some of the things that seemed to overwhelm me just to think about."
Abigail Adams Principal/Owner, A2 Land Consulting, LLC
Business Operations Strategy & Helping Owners Ignite Their AI Era
I help solos and small teams adopt AI and transform the way they deliver results. I build systems that scale your ingenuity and your impact. You’re in the right place if you want to explore AI in a way that protects your team, your clients — and what already works.
On this Site, We Explore:
• Responsible, ethical AI practices
• Equity-centered business practices
• Scaling your impact with AI — without breaking what works
Human in the Loop: Lead Where AI Can Follow
Most AI content is about prompts and tools. This one’s about the real work: shifting the way you lead.
Start Here:
• Upstream Leadership: The Mindset Shift That Makes AI Work for Small Teams (Read Here)
• How Pressure to Adopt AI is Really an Invitation to Rebuild Your Team (Read Here)
• 6 Ways Your Business Treats You Like the Only Adult in the Room (and Why AI Makes it Worse) (Read Here)
• 9 Leadership Habits That Can't Survive the AI Era (Read Here)
© 2025 KAREN SERGEANT • ALL RIGHTS RESERVED