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Hi, I'm Karen.
I help business owners survive their growth spurts, grow their teams — and build a strong culture based on consent & accountability.
For 25+ years I’ve guided teams through high-stakes/ high-uncertainty situations, from counterterrorism operations in Afghanistan to software product management at the dawn of the internet boom.
And here in the online space, as a COO, I've helped clients achieve 7-figure launches, build new product lines, and architect full-team reorgs — and build strong, equity-centered business practices and teams.
Partnering with business owners to move their teams — and their operations — to the next level is my sweet spot and my passion.
"Karen was a trusted advisor and A-level executor in my business. She created the operational infrastructure that allowed our company to scale to 7-figures — reducing team burnout and overwhelm in the process."
Selena Soo CEO of SelenaSoo.com
"I am in the process of growing my business and was in desperate need of some COO guidance. The weight was lifted off my shoulders knowing you would be handling some of the things that seemed to overwhelm me just to think about."
Abigail Adams Principal/Owner, A2 Land Consulting, LLC
Pocket COO Services &
Business Operations Strategy
You’re in the right place if your growing business isn't quite ready to hire a full-time COO, but you want C-level ops advice to draw on through your next chapter.
On this site, we explore:
• Defeating Shiny Object Syndrome with Distraction Management
• Equity-Centered Business Practices
• Best-Practices for Delegation, Project-Planning, Meeting Management & Change Control
Start Here:
• How to Survive Your Business Growth Spurt (Without Losing Your Mind) (The Video)
• How to Integrate Your Values into Your Hiring Process (Read Here)
• #GrowthPlans - Articles for Building & Leading Growing Business & a Strong Team. (Library Dashboard)
© 2024 KAREN SERGEANT • ALL RIGHTS RESERVED