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Hi, I'm Karen.
I help business owners survive their growth spurts, grow their teams — and build a strong culture based on consent & accountability.
For 25+ years I’ve guided teams through high-stakes/ high-uncertainty situations, from counterterrorism operations in Afghanistan to software product management at the dawn of the internet boom.
And here in the online space, as a COO, I've helped clients achieve 7-figure launches, build new product lines, and architect full-team reorgs — and build strong, equity-centered business practices and teams.
Partnering with business owners to move their teams — and their operations — to the next level is my sweet spot and my passion.
"Karen was a trusted advisor and A-level executor in my business. She created the operational infrastructure that allowed our company to scale to 7-figures — reducing team burnout and overwhelm in the process."
Selena Soo CEO of SelenaSoo.com
"I am in the process of growing my business and was in desperate need of some COO guidance. The weight was lifted off my shoulders knowing you would be handling some of the things that seemed to overwhelm me just to think about."
Abigail Adams Principal/Owner, A2 Land Consulting, LLC
Business Operations Strategy & Helping Founders Ignite Their AI Era
I help B2B teams get their operations and leadership habits ready for AI. I build systems that protect trust, scale human ingenuity and keep teams on track. You’re in the right place if you want to explore AI in a way that protects your team, your clients — and what already works.
On this Site, We Explore:
• Responsible, ethical AI practices
• Equity-centered business practices
• Scaling smart with AI — without breaking what works
Human in the Loop: How Smart Leaders Adapt in the Age of AI
On my Substack I talk about how to lead, delegate, and scale in a world where AI changes everything — but where people still matter most.
© 2025 KAREN SERGEANT • ALL RIGHTS RESERVED