I’m Karen Sergeant. I’m a born optimizer. I’ve rarely met a system I haven’t wanted to deconstruct and rebuild.
This makes me annoying at build-your-own-taco nights (!) but it makes me a valuable partner for business owners who are at the cusp of next-level growth, who need a hand optimizing their team and smoothing out their SOPs and planning cycles.
I help owners translate their goals into daily action, align their teams around the priority work & handle those *&^# curveballs with confidence, when they inevitably come.
It truly is my sweet spot to separate the signal from noise — and find the right team structure and systems your business can depend on as it grows.
It’s a tough business, being an entrepreneur — especially one focused on disrupting our unjust systems and creating equitable alternatives.
Our job is to create reality from dreams — and to take our team through places were few sign-posts exist to point the way. And, sure, growing comes with growing pains, but they shouldn’t be a ceiling on what we can achieve — at the very least, the upper limit shouldn’t be coming from inside our own team.
I can help you simplify team management, turn your growing pains into growth plans — and reclaim the business you've always wanted to build. Let's get started.
"Karen has made such a difference at our company from the day she walked in.
We had ambitious growth goals, but weren't seeing traction on them — and internally, we didn't have consensus on what the problem was. Karen came in, assessed where we were — and offered both a strategy and new tactics for moving forward. We began quarterly planning sessions and a new meeting cadence, we focused on a handful of metrics that mattered most for our business, and we re-scoped the leadership team positions and found our dream candidate for each.
Now, the business is firing on all cylinders, we just passed an important milestone, and — best of all — I feel so invigorated by our vision and mission once again!
It's like I have the dream team that really understands my vision and what I need, and Karen was such a huge part of making it happen. I'm so grateful for her wisdom, for her kindness, for her good sense of humor, and for sticking by my side during this really challenging time. I could not have done it without her and I'm just so grateful! "
Kelly Notaras
Founder, CEO / KN Literary Arts
"Karen has made such a difference at our company from the day she walked in.
We had ambitious growth goals, but weren't seeing traction on them — and internally, we didn't have consensus on what the problem was. Karen came in, assessed where we were — and offered both a strategy and new tactics for moving forward. We began quarterly planning sessions and a new meeting cadence, we focused on a handful of metrics that mattered most for our business, and we re-scoped the leadership team positions and found our dream candidate for each.
Now, the business is firing on all cylinders, we just passed an important milestone, and — best of all — I feel so invigorated by our vision and mission once again!
It's like I have the dream team that really understands my vision and what I need, and Karen was such a huge part of making it happen. I'm so grateful for her wisdom, for her kindness, for her good sense of humor, and for sticking by my side during this really challenging time. I could not have done it without her and I'm just so grateful! "
Kelly Notaras
Founder, CEO / KN Literary Arts
Pocket COO Services &
Business Operations Strategy
You’re in the right place if you need your team & the operational side of your business to keep pace with growth — and you’re ready to change the narrative around team-building towards a culture of consent and accountability.
On this site, we explore:
• Equity-Centered Practices for Teams
• Cultivating a Team Culture of Transparency, Consent & Accountability
• Best-Practices for Delegation, Project-Planning, Meeting Management & Change Control
Start Here:
• How to Survive Your Business Growth Spurt (Without Losing Your Mind) (The Video)
• How to Integrate Your Values into Your Hiring Process (Read Here)
• #GrowthPlans - Articles for Building & Leading Growing Business & a Strong Team. (Library Dashboard)
© 2024 KAREN SERGEANT • ALL RIGHTS RESERVED