Services | Karen Sergeant

Delegate work that stays delegated.
Build a team that can run without you.

Most delegation fails because it's treated like a single act — hand it off and hope.

Bottleneck Rx is an 8-week engagement built on a 5-step blueprint that fixes why your handoffs keep breaking, moves your top recurring responsibilities off your plate, and gets you to the point where everything you're doing is work only you can do.

Fire yourself as the Fixer-in-Chief.
Stop doing everyone else's job and start doing yours.

Fee: $2,250 x 2

A COO in your pocket — without putting one on payroll.

Sometimes you don't need a fractional embedded in the business. You need someone you can pull into the room when the decision is hard, the pattern is murky, or the elephant has been standing there for three weeks and nobody's named it.

Pocket COO is the standing arrangement for owners who've already built the operating baseline and now want a second set of eyes for the calls that matter — and the ones that keep coming back around.

Each month includes:

Two 60-minute working calls
Decision support when the call is hard or the path is murky
Pattern-spotting across what's actually happening in your business — including the things you've been talking around
Priority protection and guardrails against execution drift
Structural troubleshooting when something keeps drifting back
Scenario analysis for the moves you're considering

Good for: Owners who've worked with me before, or who already have their operating baseline in place. You're buying judgment, applied steadily, by someone who'll name what they see.

Fee: $1,000/month

Our Work Together

Let's move fast & fix things.

Bottleneck Rx

Pocket COO

(Ongoing Support)