Let's Work Together
Growing pains are part of the growth process
— but you don't have to get stuck there.
In every service offering, my goal is to work with you to: 1️⃣ remove yourself as the bottleneck in your business, 2️⃣ translate your goals into day-to-day guidance for your team, and 3️⃣ protect those priorities when the daily curveballs and 🔥's hit — so that your goals become reality.
How We Start...
We get to know each other through short-fused intensive projects. Have team growing pains? Need to hire? Or just want an expert to audit your systems and operations? That's me.
How We Keep Going...
Many of my clients wrap-up intensives by asking, "How can we stay working together?" My ongoing engagements — especially budget-friendly Pocket COO — are how we do that.
Intensives
One pain-point, one fix, lasting results. Let's get started.
Start Here: The AI Readiness Heat-Map
Find your highest-leverage, lowest-risk starting points for AI. A founder-friendly diagnostic to determine exactly where AI will pay off, where it might implode (and what to do to make your whole team ready).
All my services are private 1:1 work, tailored to your specific situation. Not sure what you need? Get in touch with me and we'll figure it out together!
The Team/Work Edit
Growing your team is more than just adding headcount to business-as-usual. The Team/Work Edit is a 45-day intensive for business owners who need team management time to shrink
— even as their business grows.
Hiring Projects
A better hiring process than you can DIY yourself: Better job requirements > better screening > higher confidence that final candidates can "do the job" > thorough onboarding > transparent Success Metrics that make it obvious to both sides whether it's working out. Priced at $2,500+ and subject to my availability.
Ongoing
Get hands-on C-Level operational support that fits your growing business. We implement systems to keep you and your team aligned on the priority work — and allow you to manage your business and make smart, data-informed decisions while staying out of the weeds.
Pocket COO
This is team & operations strategy for your business — just pocket-sized: a 3-month package of 7 calls total + private Slack support in-between. Keep your own ops team — but tuck a COO in your pocket.
All my services are private 1:1 work, tailored to your specific situation. Not sure what you need? Get in touch with me and we'll figure it out together!
Fractional COO & Fractional CAIO
This is me, embedded in your business, as your right-hand. I remove you as the bottleneck in your business, smoothly adopt AI into your workflows, translate your goals into day-to-day guidance for the team, and protect those priorities when the daily curveballs and 🔥's hit — so that your goals become reality.
Business Operations Strategy & Helping Founders Ignite Their AI Era
I help B2B teams get their operations and leadership habits ready for AI. I build systems that protect trust, scale human ingenuity and keep teams on track. You’re in the right place if you want to explore AI in a way that protects your team, your clients — and what already works.
On this Site, We Explore:
• Responsible, ethical AI practices
• Equity-centered business practices
• Scaling smart with AI — without breaking what works
Human in the Loop: How Smart Leaders Adapt in the Age of AI
On my Substack I talk about how to lead, delegate, and scale in a world where AI changes everything — but where people still matter most.
© 2025 KAREN SERGEANT • ALL RIGHTS RESERVED