Work. Smarter.

Remove the back-office bottlenecks
so your business can grow
and your team can thrive


CEO Bottleneck Blueprint


The Laura Sprinkle Show

Hustle & Flow

with Heather Hubbard


with Anne Samoilov

The Design You Podcast

with Tobi Fairley


The Brief


with Kim Wensel

The Space for Magic

with Patty Lennon


with Linda Perry


I’m an operations consultant for small businesses whose people are central to their profits — agencies, professional services, and consultancies. I play a critical role in businesses that are:

  • dealing with team and delegation issues,
  • bumping up against capacity, or
  • entering a high-growth season.

Until now, I’ve led from the “inside” – on the team, embedded in the business, working for someone else. Now I’m focused on my new mission as a business owner.

Because here’s the thing:

Most of the businesses I love to support don’t need a perpetual, embedded COO. But they do need the been-there-done-that wisdom and expertise that I bring to the table.

If that’s you, I can provide the steady-hand you need to push through your business challenges and meet your goals with confidence.

Karen Sergeant

Karen has been a tremendous asset to our team, and to me personally. She helped us think deeper, broader and
with more clarity. She’s a great investment –
with Karen, every dollar we spent was returned tenfold.

Lise Kuecker

Founder, CEO /

Karen is an extraordinary leader – tough, bright, and the type of one-of-a-kind person you need to be part of those critical teams.
It’s hard to recommend someone professionally and personally more highly than I am recommending Karen.

Bill Anderson

Exec VP / First National Bank in Sioux Falls