ATTENTION BUSY BUSINESS OWNERS EARNING $500k - $3M...
DONE-WITH-YOU TEAM GROWTH PLANNING:
Simplify team management & only add team where it counts.
DONE-WITH-YOU TEAM GROWTH PLANNING:
Simplify team management &
only add team where it counts.
It wasn’t always easy, but you’ve created more demand
than you and your small team can handle.
(And there’s no pause button in sight.)
You have a sales & revenue plan that makes your toes tingle.
And, a small burning question at the back of your mind:
Can my current team meet that growth?
It wasn’t always easy, but you’ve created more demand than you and your small team can handle. (And there’s no pause button in sight.)
You have a sales & revenue plan that makes your toes tingle.
And, a small burning question
at the back of your mind:
Can my current team
meet that growth?
Let's ask a hypothetical question:
If you landed a dozen new clients this week,
would your business take off — or would it implode?
True story: A prospect once introduced themselves to me with “We have 5 proposals out — and if any one of them says yes, we’re screwed.”
So your number might not be 5, or a dozen — but there is a ceiling in your near future and you know you're not going to be able to "brute-force" your way through this one. (Not that brute-force is very fun even when it's successful!)
When you view your next big client as the straw that just might break the camel’s back — that means work capacity has hit an upper limit, and you need to bust through that upper limit to grow further.
The thing is, it's no mystery what to do next.
You know you need to build your team.
❌ But, maybe you're frustrated by constantly not having the bandwidth to sort through your options.
❌ Or maybe you're dragging your feet on hiring, because you dread it.
❌ Or you just aren't sure what the right next move is...
...and you're looking for some expert support. ☀️
Piloting a growing business is one of the best jobs around — and one of the hardest.
And visionary CEOs can find it a struggle to wrestle with the people- and back-office challenges required to take their business to the next level.
Let's ask a hypothetical question:
If you landed a dozen new
clients this week,
would your business take off
— or would it implode?
True story: A prospect once introduced themselves to me with “We have 5 proposals out — and if any one of them says yes, we’re screwed.”
So your number might not be 5, or a dozen — but there is a ceiling in your near future and you know you're not going to be able to "brute-force" your way through this one. (Not that brute-force is very fun even when it's successful!)
When you view your next big client as the straw that just might break the camel’s back — that means work capacity has hit an upper limit, and you need to bust through that upper limit to grow further.
The thing is, it's no mystery what to do next.
You know you need to build your team.
❌ But, maybe you're frustrated by constantly not having the bandwidth to sort through your options.
❌ Or maybe you're dragging your feet on hiring, because you dread it.
❌ Or you just aren't sure what the right next move is...
...and you're looking for some expert support. ☀️
Piloting a growing business is one of the best jobs around — and one of the hardest.
And visionary CEOs can find it a struggle to wrestle with the people- and back-office challenges required to take their business to the next level.
I’m on a mission to change that.
I’m a team growth strategist and I equip business owners to lead, manage and grow their teams — and to cultivate a strong team culture based on consent & accountability.
For 25 years I’ve guided teams through high-stakes/high-uncertainty situations, from counterterrorism operations in Afghanistan to software product management at the dawn of the internet boom.
As a COO, I've helped clients achieve 7-figure launches, roll out new product lines and architect full-team reorgs — and build strong, equity-centered business practices and teams.
Partnering with business owners to move their teams — and their operations — to the next level is my sweet spot and my passion.
Got 6 hours over 10 days? Then this planning intensive is the perfect pace for us to work 1:1 to get immediate traction. Translate your growth vision into concrete recommendations and a roadmap for expanding your team — so your exact next steps are clear and it feels possible to get there.
▶"What position should I hire next? It feels like it should be obvious, but it's not."
▶"I know my genius. I know my mission. I need an operational partner to put legs on my vision!"
▶"I know I have talent gaps to fill — I need a plan (and a budget) that makes this all feel possible!"
The Team Growth Edit™️ is for when your business is operating at capacity and you need to know your next move. We translate your vision into concrete recommendations and a clear roadmap for expanding your team.
Our work together follows the signature method I've used over and over with clients.
1️⃣ Audit & Mapping. We have to know where we're headed and what we have to work with, so that I can find the right structure and a "happy home" for all the work, present and future!
2️⃣ The Team/Work Edit™️. Next, we'll dive deep into your current team and anticipated work to upgrade your org chart and get a complete answer for the “right seats” for everyone and which slots to hire next — plus the tools to determine that for yourself, as your businesses continue to scale.
3️⃣ and 4️⃣ Are part of another offering called Team Growth Accelerator™️ and — taken together — these frameworks can power your team into the future.
I have watched the Team/Work Edit breathe new life into businesses. We'll build capacity in your business that will net you a sweet ROI — and it only takes 10 days. The investment is $3,900.
▶"What position should I hire next? It feels like it should be obvious, but it's not."
▶"I know my genius. I know my mission. I need an operational partner to put legs on my vision!"
▶"I know I have talent gaps to fill — I need a plan (and a budget) that makes this all feel possible!"
The Team Growth Edit™️ is designed to answer the burning questions when your business is operating at capacity and you need to know your next move to grow.
Our work together follows the signature method I've used over and over with clients.
1️⃣ Audit & Mapping. We have to know where we're headed and what we have to work with, so that I can find the right structure and a "happy home" for all the work, present and future!
2️⃣ The Team/Work Edit™️. Next, we'll dive deep into your current team and anticipated work to upgrade your org chart and get a complete answer for the “right seats” for everyone and which slots to hire next — plus the tools to determine that for yourself, as your businesses continue to scale.
I have watched the Team/Work Edit breathe new life into businesses. The investment is $3,900. We'll build capacity in your business that will net you a sweet ROI — and it only takes 10 days.
"Karen truly supported me in delegating and releasing ownership of pieces of my business that do not need me meddling in them to provide time, space, energy and creativity for the the things that only I can do, and what I love doing the most.
If you want to learn a proven process to get out of your own way so your business can evolve and flourish without you micromanaging every aspect, this is for you!"
- Nancy Levin Master Coach, Bestselling Author
At the end of 10 days, you'll be walking away with:
A crucial assessment of your current team, the various “hats” they wear, their ability to make good decisions for your business and where they best fit in your growing org chart. We'll ID any gaps and/or overlaps in the work of the business.
We'll determine who does what, but also who supervises work, who has decision-making authority, who mentors whom, etc. This helps us move away from a “flat” hierarchy into a system that can take on growth without burning any one person out. For now + the next 18 months.
Identify the next hire(s) — for the next year, and beyond. The positions, including decision-making latitude and expertise. If I have job descriptions for these positions, I will share what I have.
We’ll identify future inflection points in the business where hiring would kick in. This will let you grow organically, but also be able to anticipate when additional staff would be needed, and it creates flexibility for entertaining new ideas.
We'll surface and name all the assumptions embedded in your growth vision, indentify all the open questions, and note the major dependencies. We'll rough out a planning calendar of what needs to happen when, to achieve your goals.
Not everything that can be counted counts. We’ll determine which KPIs you should be looking at for your business (and how, exactly, to collect them).
"Working with Karen was eye-opening for me because I was able to get insights that I'd never come across before. It's in these shifts in thinking that I made the biggest progress.
I've gotten my only scarce asset — my time — back to use towards more useful things. Finally, we're starting to be able to focus on the things that matter again now that our bottlenecks are disappearing."
- Sri Mohan Managing Director, Mohan Management Consultants Pte Ltd
The Team/Work Edit™️ can be a true gift for the right business at the right time. I am incredibly hands-on and I tailor each engagement to acknowledge and honor each client's individuality.
Here's who I work best with, and how you can know if the Team/Work Edit is right for you and your business:
Once you have a strong plan for growing your team, your bottlenecks will start to disappear. And you'll
reclaim your most scarce resource — your time — to use towards the things that matter again.
Like growing your business and crafting your legacy.
Once you have a strong plan for growing your team, your bottlenecks will start to disappear.
And you'll reclaim your most scarce resource — your time — to use towards the things that matter again.
Like growing your business and
crafting your legacy.
FREQUENTLY ASKED QUESTIONS
How quickly can I book with you?
I have several slots open each month. And as long as you're reading this sentence, there’s a good chance I have a near-term free slot (I will update this if the wait list grows long).
How much is the Edit?
The investment is $3,900. Together we make plans that will net your business a sweet ROI — and it only takes 10 days. You have my laser-focus on your business, my experience & expertise, my frameworks to plan, problem-solve, assess and streamline (and sometimes all four!) to see big results.
I’m already too busy & I’m not sure I have the time.
When you’re operating at capacity, one thing you do NOT have enough of is time (or energy, or patience, probably). The Edit asks for 6 hours of your time, over 10 days. About one hour for Pre-Work, two 2-hour deep-dives with me — and an extra hour allocated "just in case." The Team/Work Edit is designed to give you back your time in the form of clarity, traction, enthusiasm and focus.
Can I customize this?
Shoot your shot. Book a call and let's talk it through. I frequently do custom projects to fit exactly what my clients are looking for. We can see what works for what you need.
How are you different from a “business coach”?
Many business coaches are generalists – coaching across the spectrum of sales, marketing, product creation, business strategy, etc. Most have a passing knowledge of operational issues (they’ve solved some problems in their own businesses, as CEOs, and are happy to share their experience).
I’m an operations expert, with 10 years as a COO/Integrator for digital businesses making multiple 7 figures, and 25+ years leading teams in corporate, government and online. I’ve coached many Business Coaches (and they’ve helped me with my marketing & sales)! If you need operational support for your business, you are in the right place for the tools and tradecraft to find sustainable, lasting relief.
"Karen was a trusted advisor and A-level executor in my business. She created the operational infrastructure that allowed our company to scale to 7-figures — reducing team burnout and overwhelm in the process."
- Selena Soo CEO of SelenaSoo.com
"From the beginning, I knew she was going to change the way Zenplicity operates – and we were able to transform my business into a well-oiled machine. If you’re ready to work with the best of the best, Karen will keep you on track."
- Jamie DuBose CEO of ZenplicityNow.com
Karen Sergeant 🔆 Advisory COO
Team Growth Planning &
Business Operations Strategy
You’re in the right place if you need your team & the operational side of your business to keep pace with growth — and you’re ready to change the narrative around team-building towards a culture of consent and accountability.
ON THIS SITE, WE EXPLORE:
• Equity-Centered Practices for Teams
• Cultivating a Team Culture of Transparency, Consent & Accountability
• Best-Practices for Delegation, Project-Planning, Meeting Management & Change Control
START HERE:
How to Survive Your Business Growth Spurt (Without Losing Your Mind) (The Video)
How to Integrate Your Values into Your Hiring Process (Read Here)
#TakeOwnership - Articles for Building & Leading a Team —Intentionally and Sustainably. (Library Dashboard)
© 2023 KAREN SERGEANT • ALL RIGHTS RESERVED
